Frequently Asked Questions

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• Is the Hoover® SmartWash™ and Hoover^® cleaning solutions safe for use on all carpets and rugs?

  They are safe to use on the following carpet and area rug types:

  • Nylon
  • Polyolefin
  • Polyester
  • Acrylic (composition of many small area and throw rugs)

  Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.

• How often should I deep clean my carpets with the Hoover® SmartWash™?

  We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.

• Can the Hoover® SmartWash™ clean furniture?

  Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.

• Does the Hoover® SmartWash™ have a rinse-only mode?

  It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.

• How much cleaning solution do I need when using my SmartWash™?

  The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with Hoover® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!

• What attachments are included with the Hoover® SmartWash™ carpet cleaner?

  The Hoover® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.

• Can the Hoover® SmartWash™ be used on tile, hardwood or other hard floor surfaces?

  We designed the Hoover® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.

• How easy it to clean the brush roll on the Hoover® SmartWash™?

  SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.

• How much does the Hoover® SmartWash™ weigh?

  The Hoover® SmartWash™ weighs less than 19 pounds.

• What is the warranty for the Hoover® SmartWash™ Carpet Cleaner?

  The Hoover® SmartWash™ carpet cleaner comes with a 5 year warranty.

• What is the benefit of Hoover’s HeatForce™ Technology?

  Hoover’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!