Frequently Asked Questions
Product related questions? Call Customer Service at 800-944-9200
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They are safe to use on the following carpet and area rug types:
- Nylon
- Polyolefin
- Polyester
- Acrylic (composition of many small area and throw rugs)
Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
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We recommend deep cleaning 2-4 times per year. In addition to routine spring cleaning and holiday cleaning, SmartWash™ is great for cleaning high-traffic areas, stairs, upholstery and those inevitable spots and spills.
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Yes! Your SmartWash™ comes with an 8-foot hose and various tools to clean stains and spills on upholstered furniture. Always check manufacturer’s label before cleaning for any specific instructions. Before you clean, test a small hidden area of carpet for color fastness. If color changes, do not use.
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It’s easy to rinse your carpets with the SmartWash™! Simply remove the solution tank from the unit, fill the Clean Water Tank, then push forward to rinse, pull back to dry. We recommend rinsing your carpets after cleaning to remove any solution residue.
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The great thing about the SmartWash™ is there is NO measuring to do! Simply fill the Solution Tank with Hoover® cleaning solution and the SmartWash™ takes care of all the mixing and measuring, it’s that easy!
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The Hoover® SmartWash™ includes the 2-in-1 Antimicrobial Tool - great for pet messes and prevents bacteria, mold and mildew build up on the tool.
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We designed the Hoover® SmartWash™ specifically for deep carpet cleaning. We do not recommend using SmartWash™ on bare floor surfaces.
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SmartWash™ has a one-step removable nozzle that makes it easy to remove and clean the brushes. No screwdrivers needed.
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The Hoover® SmartWash™ weighs less than 19 pounds.
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The Hoover® SmartWash™ carpet cleaner comes with a 5 year warranty.
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Hoover’s exclusive HeatForce™ Technology blows hot air onto the carpet while the Dry Only Mode extracts all that extra water so you can get back to your carpets in no time!